Terms and Conditions

1. These terms and conditions do not affect your statutory rights. Your use of this website is subject to your agreement to be bound by English law and to these terms and conditions.
  
2. Use of checkmyarea.com is free and the  service does not leave search footprints on your credit file.
  
3. We purchase information about individuals, properties and neighbourhoods from other companies. We refer to these companies as 'our suppliers'. We, together with our suppliers, agents and employees, take no responsibility for the contents of the result of a search, its completeness or its usefulness.
  
4. You agree that you will not hold us, our employees, or any of our suppliers liable for any direct or indirect damages, costs, losses or expenses of any nature resulting from the use or misuse of the information delivered by us. You agree not to hold our suppliers liable for any delay in delivery or if we fail to supply you or if we omit any information for any reason. You agree to indemnify and keep indemnified us, our employees and agents and our suppliers against any claim or action made against them for any losses damages costs or other expenses in connection with your use of our services.
  
5. Our suppliers and we will take care to exercise reasonable skill in providing accurate information to you. The information supplied to you is provided to our suppliers and us from other companies whose accuracy we do not control or influence. We do not limit nor exclude any liability we may have to you for death or personal injury caused by negligence. In any other instance you agree that we have no liability to you for the use of checkmyarea.com.
  
6. You agree that you will not use the information provided by us in any way that might be detrimental to us or to our suppliers.  We continually try to improve the services we offer and may change the contents of this web site, the suppliers of information and any other aspect of our products and services without notice.
  
7. We provide links to other sites on our website. These are provided for your convenience. We have no control over the content of the linked web sites and assume no liability or responsibility for their accuracy, completeness or otherwise.
  
8. We provide credit scores with search results. The method of calculation of credit scores is a commercial secret and is not disclosed. We make no warranty and take no responsibility for the accuracy, relevance or otherwise of credit scores. Subject to the exclusions and limitations set out in clause 5 above, you agree not to hold us liable for any losses or damages you may incur either directly or indirectly from the use of credit scores supplied by us.
  
9. In the event of any dispute between us regarding the interpretation of these terms and conditions or the rights and obligations of either of us, as an alternative to any right you may have to take legal proceedings in England, you may choose to submit the dispute to the Financial Ombudsman Service. If you wish to do this, it is important that you follow the following complaints procedure. First, please email us at complaints@checkmyarea.com. Our complaints policy is that:

• We will acknowledge your complaint usually within 24 hours and always within 2 working days.
• We will deal with it confidentially.
• We aim to provide a fair response within 5 working days.
• If your complaint requires detailed investigation we will keep you advised regularly by email of the progress we have made.
• If you are unhappy with our response, you can appeal to our Joint Managing Directors for a personal review of your complaint, by writing to the address below.
• if your complaint is still not resolved after following the above steps, you are entitled to refer it to the Financial Ombudsman Service.